Fast parcel delivery across Nairobi
Same-day delivery powered by everyday commuters already heading your way. Real-time tracking, transparent pricing, and reliable service.
What you can send with ChipChap
From urgent documents to shopping errands, we handle it all with care.
Document delivery
Contracts, IDs, certificates. Secure handling for time-sensitive paperwork.
Parcel & package
Same-day delivery for parcels of any size across the city.
E-commerce orders
Last-mile delivery for online stores and sellers.
Errands & pickups
Shopping runs, pharmacy pickups, and general errands.
Request a delivery in minutes
Simple, reliable process from request to delivery.
Enter locations
Add pickup and drop-off. See instant pricing.
Commuter assigned
A verified commuter heading your way is matched.
Track in real-time
Follow your delivery on the map.
Delivered
Package arrives safely with proof of delivery.
Delivery you can count on
Simple, reliable, and affordable parcel delivery across Nairobi.
Commuter-powered
Everyday people already heading your way. Affordable and always nearby.
Live tracking
GPS tracking from pickup to delivery. Know exactly where your parcel is.
Proof of delivery
Photo confirmation on every delivery. Peace of mind guaranteed.
Instant pricing
See the full cost upfront. No surge pricing, no hidden fees.
M-Pesa & cards
Pay with M-Pesa, Visa, Mastercard, or cash on delivery.
Real support
Humans available via chat and phone when you need help.
Delivery that grows with you
Whether you run an online shop, e-commerce store, or local business — ChipChap makes last-mile delivery simple and affordable.
- Affordable delivery rates
- Dashboard to track all orders
- Pay on delivery or prepay
- Dedicated support
- API access available
- Same-day delivery guarantee
Frequently asked questions
How fast is delivery?
Most deliveries within Nairobi take 15-45 minutes depending on distance and traffic. We show estimated delivery time before you confirm.
What do you mean by "commuter-powered"?
Instead of dedicated riders, ChipChap connects you with everyday people already traveling your route. Faster pickups, lower costs.
What can I send?
Parcels, documents, shopping items, and errands. Anything that fits in a bag or small box. No hazardous materials.
How do I pay?
M-Pesa, Visa, Mastercard, and cash on delivery. Business accounts can also pay via invoice.
Are commuters verified?
Yes. All commuters undergo ID verification before making deliveries. We track ratings and performance continuously.
Can I use ChipChap for my online business?
Absolutely! Many online shops use ChipChap for same-day delivery to their customers. Download the app to get started.
Start sending parcels today
Download the ChipChap app and request your first delivery in minutes.